Job Announcement
Cambodian Express Co., Ltd.
Job Title : Customer Service Representative (Salary range: $400 to $600)
Location : Phnom Penh
Vacancy Type : Customer Service/Support
Education : All levels
Number of Hirelings : 2
Introduction :

Cambodian Express Co., Ltd is a newly established company, specializes in providing Express and Freight Forwarding Services to clients professionally.

Job Requirement :
  •  BA in marketing, communication or hospitality
  •  Proven customer support experience in logistic industry 
  •  Strong phone contact handling skills and active listening
  •  Customer orientation and flexibilities in adapting to different types of customer 
  •  Ability to work under pressure and manage multi-tasks with Speed and Can-do attitude.
  •  Excellent English (Chinese is a priority), 
  •  Good computer literacy and familiar with system.
Job Duties :
  •  Accept & register bookings
  •  Manage large amount of incoming calls 
  •  Offer alternatives information to customer and generate sale lead.
  •  Respond to customer consistently confidently by providing accurate information all areas such custom/clearance requirements, trucking solution, transit time and prices.
  •  Liaise with Operations Department and other departments on quick and efficient solution of customer issues and queries
  •  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  •  Provide accurate, valid and complete information by using the right methods/tools.
Posting Date :
Closing Date :
Contact Detail :
Name : Cambodian Express Co., Ltd.
Mobile : 017 733 944
Tel :
Fax :
Email : career@cambodianexpress.com
Address : One Park Building, Phnom Penh City Center, House No. A17 - A20, Street R08, Sangkat Sras Chak, Khan Daun Penh, Phnom Penh, Cambodia.
Web Site : http://www.cambodianexpress.com


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